Posts Tagged ‘discounts’

More on Discounts and Deals

Tuesday, December 22nd, 2009

reader-feedback

I received an interesting e-mail from a reader about my discounts and deals post. I reported that I had heard some interesting talk on the docks at last week’s industry-only Antigua charter yacht show about discounts of more than 15 percent being a possible sign that something is wrong with a charter yacht or its owner’s finances.

In this reader’s opinion, that theory sounds wrong. He wrote:

“Maybe this is the economist in me, but I think the market dictates the price of a yacht charter. If your boat is not booked for a particular week, it is probably too expensive. There is a price that someone will book the charter. If that price covers the costs of the charter, plus costs for maintaining the boat, and a profit margin worth the time/effort to set up the charter, the owner should consider chartering. How much money is an owner going to make with his/her boat sitting on a dock? Zero. Think about it: If two boats were identical, who would not pick the less expensive charter? I might even feel more comfortable on the discounted boat that is chartering more because at least I know they are making some money.

“I think similar to the housing market, yacht owners (and maybe brokers in this case) are trying to keep profit margins of years past. Unfortunately, it will probably take a few years to return to those levels. If you don’t cut your price to levels that are selling today, your home and yacht will remain vacant. Maybe the owners of the discounted yachts are just savvy!

“I agree with you on the value of a broker but I am surprised there are not more charters being offered on eBay. To find the true value of something an auction is usually the best bet. If I was a boat owner, I would consider calculating the minimum cost I would accept for a charter, putting an unbooked week on eBay, and setting the minimum cost as the minimum bid. If no one bites, you sit and wait for better times.”

My Personal Two Cents

I would be curious to hear how longtime charter brokers feel about this reader’s opinion. Me personally? I would never, ever, ever book a crewed yacht charter through eBay or any other online auction service. My top three reasons:

  • I don’t want to give my money directly to the guy who owns the yacht. I want a middleman with an escrow account and strong knowledge of maritime contracts, including those that cover itineraries crossing international boundaries (say, from France into Italy).
  • You can’t smell an online listing. A lot of yachts look great in pictures, but when brokers actually go to inspect them, they stink. I trust a good broker who has been on the yacht far more than the guy who created the website full of pretty pictures.
  • Price is not my deciding factor in what makes a great charter yacht. My number one consideration is a yacht’s crew. I would take an older yacht with a top-notch crew versus a new yacht with an unseasoned crew any day of the week. Again, crew is not something that can be accurately evaluated in an eBay listing. I want to know more than the crew’s resumes. I want to know how the captain has dealt with previous charter clients. I want to know how the captain has acted when problems have arisen during past charters. I want to know how the chef’s food actually tastes. No online listing can tell me those things in an unbiased way, since it is the yacht owner placing the listing. Only a broker who has been onboard and spoken with previous clients will have the real details, good and bad alike.

One more thing I’d add, regarding the idea of a yacht sitting idle because it is “overpriced”: That’s okay with some yacht owners. Private yachts are not hotels in Disney World. Owners don’t want anybody and everybody getting onboard for a charter. Many yacht owners are as diligent in vetting potential charter clients as the clients themselves are in vetting the yacht. Many yacht owners don’t need charter income. They offer their yacht to keep the crew busy and the yacht in good working order.

If I’m being honest, then I must admit that these points of mine sound awfully similar to what travel agents used to say about hotel and airfare bookings in the days before Expedia.com. And certainly, this reader’s opinions will be shared by many people who enjoy the ease of booking their own vacations online. The Web is changing the way all of us think about doing everything, including selecting charter yachts for vacation.

On Discounts and Deals

Friday, December 18th, 2009

antigua-show-variety-2009 One of the things I heard a lot of talk about at last week’s Antigua charter yacht show was discounts. And not in the way I’ve been hearing about them during the past few months. As you know if you follow my blog, deals and discounted rates have been flooding the crewed charter market for a little more than a year now, as yacht owners try to adapt to the financial pressures of the continuing global recession. Brokers have been pushing for deeper and deeper discounts on behalf of charter clients, and though not all yacht owners have obliged, a good number have. The talk on the docks last week was different because, instead of all the brokers saying they wanted to negotiate the biggest discounts possible, I began to hear some brokers saying that if they saw a yacht offering more than a 15-percent discount, they would think twice before trying to book it for their client at all. One broker from Ocean Independence put it to me this way: “If the discount being offered is more than 15 percent, something is wrong. Either something is wrong with the boat that is making it desperate to charter, or the owner of the boat is desperate for money. Either of those things is bad for my charter client. I don’t want to send my clients onto boats that might be falling apart, or whose owner cannot stand financially behind the charter if something goes wrong.” I thought about this comment in the context of a conversation that I had with Capt. Warren East aboard the 73-foot sailing catamaran Wonderful, which has earned a strong reputation in the charter industry during the past few years (and which looks terrific following a recent makeover). Capt. East told me that his yacht has four weeks of charter booked for the upcoming Caribbean season, plus three inquiries for additional bookings. “That’s obviously not the level of business we have done in years past,” he said, “but we’re hanging on. The bigger problem is that we made so many concessions last year. We were chartering at nearly half price. We need to get the rates back up toward normal so that we can continue to maintain the boat to the expected standard, but now some of the brokers are coming back and wanting those same discounts. We can’t give them and still provide the same level of experience for the client.” This particular broker and this particular captain were discussing two sides of the same coin: quality. The past year in crewed yacht charter has been very much about clients trying to get more than they paid for. The coming year, I think, might turn out to be about ensuring that you actually get quality for your charter dollar or euro.