Archive for the ‘Charter brokers’ Category

On Discounts and Deals

Friday, December 18th, 2009

antigua-show-variety-2009 One of the things I heard a lot of talk about at last week’s Antigua charter yacht show was discounts. And not in the way I’ve been hearing about them during the past few months. As you know if you follow my blog, deals and discounted rates have been flooding the crewed charter market for a little more than a year now, as yacht owners try to adapt to the financial pressures of the continuing global recession. Brokers have been pushing for deeper and deeper discounts on behalf of charter clients, and though not all yacht owners have obliged, a good number have. The talk on the docks last week was different because, instead of all the brokers saying they wanted to negotiate the biggest discounts possible, I began to hear some brokers saying that if they saw a yacht offering more than a 15-percent discount, they would think twice before trying to book it for their client at all. One broker from Ocean Independence put it to me this way: “If the discount being offered is more than 15 percent, something is wrong. Either something is wrong with the boat that is making it desperate to charter, or the owner of the boat is desperate for money. Either of those things is bad for my charter client. I don’t want to send my clients onto boats that might be falling apart, or whose owner cannot stand financially behind the charter if something goes wrong.” I thought about this comment in the context of a conversation that I had with Capt. Warren East aboard the 73-foot sailing catamaran Wonderful, which has earned a strong reputation in the charter industry during the past few years (and which looks terrific following a recent makeover). Capt. East told me that his yacht has four weeks of charter booked for the upcoming Caribbean season, plus three inquiries for additional bookings. “That’s obviously not the level of business we have done in years past,” he said, “but we’re hanging on. The bigger problem is that we made so many concessions last year. We were chartering at nearly half price. We need to get the rates back up toward normal so that we can continue to maintain the boat to the expected standard, but now some of the brokers are coming back and wanting those same discounts. We can’t give them and still provide the same level of experience for the client.” This particular broker and this particular captain were discussing two sides of the same coin: quality. The past year in crewed yacht charter has been very much about clients trying to get more than they paid for. The coming year, I think, might turn out to be about ensuring that you actually get quality for your charter dollar or euro.

Aboard the New Feadship, Trident

Thursday, December 3rd, 2009
charter yacht Trident

Trident was dubbed the "Queen of the Show" in Fort Lauderdale.

Longtime charter broker Ann Landry of Northrop & Johnson recently spent three days aboard the newly launched, 214-foot Feadship Trident, which is making its Caribbean charter debut this winter. The yacht went straight from the Fort Lauderdale International Boat Show—where it was dubbed “Queen of the Show”—to the Bahamas, where Landry was aboard as a guest of management company and builder Feadship.

Here is my exclusive interview with Landry about this head-turning new charter yacht. Special thanks to Feadship for providing the photography.

charter broker Ann Landry

Ann Landry

I’m curious about how well this trip was organized, because it was done by Feadship’s charter division—which has only existed since January 2008 and was not publicly announced until June 2008, and which was begun by a person without any serious yacht charter experience.

D.J. Kiernan of Feadship Charter was our host, and I felt like he knew what he was doing. He has been doing this for more than a year now, and he has hospitality industry experience, and he’s just the kind of guy who is so personable and pleasant, you can’t help yourself in trying to help him.
A lot of people don’t know this, but he was a moving force behind establishing the Young Professionals in Yachting group to help people learn. He’s a smart guy. He’s a fast learner. And he’s an earnest, pleasant person.

charter yacht Trident saloon

How about Trident? Is she as jaw-dropping as all the media reports indicate?
She’s gorgeous. She has a Donald Starkey interior with warm, neutral colors, and then he’ll throw in a beautiful, bright-red pop in the main saloon that becomes a focus piece. There is interesting art, too. I’d call it contemporary. Not minimalist or modern, but contemporary. And the carpeting is exquisite. It’s custom made in a neutral color with patterns laser-cut into it. The patterns are just gorgeous, and they feel so wonderful under your feet.
There are some exotic woods, which are also nice, and the dining room table runs fore and aft, instead of the usual athwartships. The yacht is just huge, so it can accommodate that. There’s a serving bar in that same space, too, which is nice. The table very comfortably seats 12.

The layout indicates that there are three outdoor dining areas, as well.
That’s right. There is a small seating area for morning coffee or afternoon hors d’oeuvres on the main deck aft, full dining on the upper deck aft, and dining on the top deck. All of the full tables seat 12 guests, which is the number that Trident takes for charter.

charter yacht Trident masterAre the cabins as large as the other guest areas?
I shared a twin cabin with another charter broker, and it was very spacious.
The master is palatial. It’s on the main deck. I distinctly remember a mirror in the master bathroom that has a frame studded in Swarovski crystals, maybe one-carat sized crystals. It’s not at all ostentatious, and the quality is incredible.

Was that your favorite detail on the boat?
I also liked the furniture on the top deck. It’s to die for. It has wood frames with chrome steel tubing legs. You lift up the backrest, and it has slim, tubular, chrome-steel supports for the backrest. The chairs at the dining table adjust that way too. It’s just beautiful.
One other thing I want to remark on is the office. It’s on the starboard side of the main deck and abuts to the master suite, and it has two entrances. You can enter the office without going through the master cabin. I used the office, and it’s huge. There is a ton of natural light and really large windows.

charter yacht Trident diningOn a yacht of Trident’s caliber, I would expect a top-notch chef. How was Simon Jones?
He was excellent. He’s British, and he previously worked aboard the the 50-meter motoryacht Odessa, so he has big-boat experience. Before that, he achieved one Michelin star as head chef at L’Escargo in the SoHo section of London. He’s just phenomenal.
The galley aboard Trident is really big, a full-on, industrial-size, industrial-equipped galley. It’s all the space that he needs to create just about every kind of food. I thought his vegetables were the most gorgeous. He did asparagus and spinach that was to die for. He also did very well with fish. Everything I tasted was delicious and plentiful. We had a lot of choices, and we were able to try as much or as little of everything as we wanted. Nobody had even the hint of a complaint.

When a yacht is more than about 175 feet long, as Trident is, I find that you don’t see the captain all too often. Did you tend to interact more with the crew?
That’s right. It’s a crew of 14 on Trident, so guests will mostly be dealing with the stewards, stewardesses, and deckhands.
Calum Taylor is the steward on Trident, and he was fantastic. He knocked our socks off. He did most of the serving. Everything was perfect all throughout the yacht. The chief stewardess, Maya Patel, has only worked on Feadships, including the 197-foot Paraffin, the 234-foot Utopia, and the 200-foot Secret. She’s a British native who recently lived in Canada, and everything was perfect. The second stewardess, Teresa Dalton, she’s from New Zealand and also was good. She helped Calum with the serving. Everything was just perfect.

I understand that weather kept you tied to the dock at Atlantis Resort and Casino, which means you probably weren’t outdoors enough to meet the deckhands in-depth.
Yes, sadly, we didn’t get a chance to know the deckhands because the boat didn’t move, and we didn’t use the water toys. But in general, I really liked the crew and the boat a lot.

charter yacht Trident loungeDoes the level of elegance aboard Trident make it ideal for adult couples to charter as a group? Or would a family be okay on this boat?
I would say that it could be a family boat, but the twin cabin is plenty big for adults. It’s huge. The only thing that makes it any different than any others is that it has two beds in it instead of one.

Plus, there are seven cabins in this boat as opposed to the usual six, so even though you can take only 12 people because of charter regulations, you can use all seven cabins.
I mentioned how palatial the master is. The VIP is also on the main deck, and it’s really, really nice, too. The windows are bigger than in the cabins on the bottom deck. And even on that deck in our twin cabin, I felt by no means that we were in a cave or anything. There was lots and lots of natural light.

To be honest, I would even recommend Trident for corporate charters, because of the quality of the boat and the service. It couldn’t fail to impress your clients if you were a business owner.

Inside Scoop on Four Aces

Tuesday, December 1st, 2009

charter yacht Four AcesI snagged an exclusive interview yesterday afternoon with Mark Elliott, a 20-year veteran charter captain who is now a yacht sales and charter broker for International Yacht Collection. He recently helped to orchestrate the sale of the 183-foot Benetti motoryacht Allegro to a new owner, who rechristened her Four Aces and put her into the IYC charter fleet.

The sales deal just might be the biggest ever in terms of large-yacht trades, and one result is that the Benetti is now entering the charter market for the first time under command of a seasoned charter captain and crew.

“She never chartered as Allegro, and she will debut as Four Aces in December at the Sint Maarten charter show, so she truly is new to the market,” Elliott told me. “We are very excited that Capt. Will Keiser, formerly of the 156-foot CRN motoryacht Azzurra II, is now in command of 13 crew aboard Four Aces. He is well seasoned as a charter captain, and several of his experienced crew from Azzurra II came with him to the new boat. With 14 total crew and 12 guests, the service level will be awesome.”

Elliott told me that Four Aces has an “amazing layout,” including a main-deck master suite that is bi-level. Up about a half-dozen steps from the main sleeping area is a private viewing room with doors that open onto the foredeck.

“The new owners are in the gaming industry, so the boat will play a bit off of that,” Elliott said. “You see the name Four Aces on the boat itself. The staterooms will have similar names, like Royal Flush.”

Keiser and crew are currently filling the yacht’s garage with water toys in preparation for a debut season of charter in the Caribbean, followed by summer 2010 in the Mediterranean. The lowest weekly base rate this winter is $380,000, and the base rate for next summer is $420,000. (Note that the Mediterranean rate is in U.S. dollars, which currently are a better bargain than the euro that are the base currency for most charter yachts in the Med.)

Also worth noting is that Four Aces will tow a 33-foot Intrepid tender for fishing and water sports.

Elliott is available this time of year through either the Fort Lauderdale or Sint Maarten offices of International Yacht Collection.

It’s Time to Book a Caribbean Regatta

Tuesday, October 6th, 2009

Want to do something different on a winter charter in 2010? Charter a yacht for an island regatta week and you could find yourself with a ringside seat, or in the middle of, a festive, competitive event on any number of Caribbean islands. One of the biggest is the Heineken Regatta, scheduled from March 4-7 in Sint Maarten. Other favorites include the Superyacht Cup Antigua from January 27-30 and the St. Barth’s Bucket from March 25-28.

The Caribbean hosts many winter regattas, and quality charter boats are available if you book early enough.

The Caribbean hosts many winter regattas, and quality charter boats are available if you book early enough.

Booking a charter yacht for a regatta is a more detailed proposition than booking a regular vacation. Yes, you can book most charter yachts to serve as spectator boats during any regatta if you simply want to be part of the scene, but not all yachts are available for charter as actual regatta competitors. Some owners, quite frankly, don’t want the wear and tear that comes with hard-core racing.

Thus, if you’re interested in actually participating in a regatta this winter, you must work with a reputable charter broker to specify in your contract that your charter yacht will actually race.  Your broker also can help you with any extra insurance provisions that are required. Good brokers are familiar with the yachts that typically are available for these types of charters and can even talk with you about any given yacht’s track record pertaining to previous regatta performances. Some captains and crew really thrive on these types of charter bookings.

To help whet your appetite, I just posted this article on the Charterwave site suggesting the 10 Best Charter Yachts for Winter Regatta Season. Some of the yachts on this list are available for racing, while others are meant to be head-turners on the sidelines. Some are newly launched go-fast cruisers, while others compete in the classic divisions just as they might have in the 1920s.

No matter which style appeals to you, the time to book is now.  Regatta season is just a few months away, and the best racing yachts typically book up first.

Tia Moana Owner “Anxious” for Bookings

Wednesday, September 30th, 2009

charter yacht Tia Moana

This just in from Edmiston & Company: The owner of the 226-foot megayacht Tia Moana is “anxious to book” the yacht’s remaining dates before she leaves the Tuamuto Islands in French Polynesia.

The yacht’s calendar is open from November 30 through December 16, and the company is advising brokers to “bring inquiries forward.” The current listed base rate is $260,000 per week for as many as 50 guests with 41 crew.

To view interior photography of the yacht, click on over to the Tia Moana page at Edmiston’s website. She’s an impressive sight, for sure, one of the largest yachts available for charter in the world today. There is full spa service onboard, plus two hot tubs, a gymnasium, a library, and more.

Here are a few more photos of the yacht in beautiful charter waters, to tempt you further:

charter yacht Tia Moana

charter yacht Tia Moana

charter yacht Tia Moana

An Unusually Detailed Cautionary Tale

Thursday, September 24th, 2009

I occasionally hear rumblings about the idea of charter clients booking vacations directly with yacht owners, thus cutting out the charter broker as middleman. The theory goes that if a person can book an airline ticket, hotel room, or cruise ship cabin directly over the Internet, she also should be able to book a yacht directly through its owner’s website.charter broker Ali Kaufmann
This idea sounds reasonable until you realize that charters don’t come in pre-packaged formats. There is a good reason that I always recommend booking charters through a reputable broker: If something goes wrong, you don’t want to be left on your own having to argue in court against the guy who has enough money to actually own the yacht.
I was reminded of this reality just last week while having lunch with Jennifer Saia, president of The Sacks Group Yachting Professionals. She related the story of one of her company’s retail charter brokers, Ali Kaufmann, having just spent a month sorting out problems to successfully complete a 10-day booking aboard a yacht with a base rate of more than €100,000 per week. None of the problems could have been predicted, and without a reputable broker in the mix, it’s unlikely that any of them would have been solved to the charter client’s satisfaction.
Yesterday, I nabbed the following, exclusive interview with Kaufmann to get the exact details about what transpired. Keep in mind that the yacht being discussed is more than 130 feet long—a large, exclusive yacht by any charter standards—and is marketed for charter by a leading, international company. It is a cautionary tale, to say the least, about why it is smart to have a reputable charter broker on your side no matter how trustworthy you think the yacht’s owner or management company is.

This was a fast booking process, right?
Yes. The client called me about four weeks before he wanted to travel, which is not a problem, but he wanted to secure the charter within a couple of days. I got all the contracts done and all the money wired for him within that time frame. At that point, the charter seemed standard. Fast, but standard.

And then, the very next day…

Literally within hours of the funds being moved through a wire transfer, the client called and told me he could not take the charter during the time he had booked. He wanted to postpone the trip. He had an issue with his visa that would take him longer than expected to sort out.
Now, in the charter industry as a whole, nobody wants a cancellation. Not owners, not captains, nobody. The majority of the time, owners are willing to say, ‘Okay, that’s unfortunate, so I’ll give the client time to re-book the boat.’ Maybe it’s six months down the road, or another amount of time to get the problem sorted out on the client’s end. Usually that’s what happens. In this particular case, though, the yacht’s owner wasn’t willing to make those exceptions. In this economy, the owner couldn’t commit to that.

At this point, the charter was less than 30 days away. That means the client had paid in full, a total of six figures.
Not only had he paid in full, but he had also paid an additional delivery fee to move the yacht to where he wanted the charter to take place. According to the terms of his contract, he was plain out of luck. The owner would have been within his rights to keep the money and say, ‘Tough break.’

What did you do?
I wrote a heartfelt letter to the owner and asked the yacht’s manager to send it, asking the owner to please reconsider giving my client the option to use the boat at a later date. I asked for about a month of leeway to get the visa problem sorted out.
That letter resulted in the owner himself calling me to discuss the situation. That’s rare, and it was very nice. The owner gave my client the option of another set of dates, and the client said, ‘Okay, I’ll put my family on the boat even if I can’t go myself.’ That was an example of successfully negotiating beyond the contract for my client, something that a client on his own might have a really hard time doing directly with a yacht owner who already has money in hand.
I also agreed to try to find a sub-charterer, someone to take over the charter in place of my client. I worked my network of connections in the charter industry, but the travel dates were just too close to find someone to take my client’s place. Even though in this case there was no sub-charterer to be found, that’s also something that a charter client would have a hard time attempting on his own, without using a well-connected broker.

So at this point, the yacht owner has been paid and the charter client has travel dates that work for him. As long as the yacht actually provides the vacation that the contract promises, the story has a happy ending.
Right. It all came down to the crew performing a great luxury yacht vacation to make the entire experience a success. And the very day that my client got onboard, I received an e-mail from the captain telling me that everything was fine.  But when I called my client the second day of the charter, as I normally do with all my charters to make sure everything is going well, my client told me that only nine of the promised 11 crew members were actually onboard. And one of the missing crew was a massage therapist whose services the client was eager to try out. Now, this is a reputable, well-known boat listed with a reputable, well-known management company. The number of crew are stated clearly in the contract. And yet, they weren’t there.

How can a charter broker help in a situation like that?
I called the yacht’s manager, who apparently had been kept in the dark by the captain about the crew situation. Within about 15 minutes we had a massage therapist ready to get on a plane and join the charter. But my client said no. At this point, he was beyond wanting to discuss it. He wanted to just enjoy his vacation. He was very happy with the boat and the accommodations, and with the crew who were there. He especially liked the chef and chief stewardess, so all was looking at least okay.

Until…
On the third day of the charter, my client called me to say the yacht’s tender wasn’t working properly. It would only go at one-quarter speed, and then it completely broke down. This left my client unable to anchor in harbors for privacy and then use the tender to go ashore, as had been planned, or to do any water-skiing or other water sports. It’s a serious problem.
At that point, my client felt he was entitled to some form of compensation because the contract states that the charter includes the yacht and all its tenders in full working condition, and he had paid in full for those amenities. And even given all the challenges leading up to the charter, he was right.

Were you able to get him a partial refund?
I was. There were two crew missing, so I contacted a crew agency and asked what the daily freelance rates would be for those two positions in the charter location. Then I contacted a shore agent to ask about a rental fee for this particular tender for 10 days, which was the duration of the charter. I received a refund equivalent to the expenses that I had researched.
The yacht’s owner wasn’t happy, but my client was.

All said and done, what did your client say about the charter?
He liked the boat and really liked the chef and chief stewardess, who made his charter a success. He wasn’t happy with the captain, who hadn’t tried 100 percent to get everything right, but he was happy with me as his broker because I had worked so hard on his behalf. He definitely was grateful for the refund that I was able to get him, and at the end of the day he had a nice time with his family.

What is the biggest lesson learned for anyone wondering whether to use a charter broker?
The Sacks Group logo
For me, the lesson is that you have to have a professional who can look at the black-and-white words of a contract and be able to make those black-and-white words more colorful. These are people’s lives we’re dealing with. A good charter broker can deal with whatever problems arise. Without a broker, this client wouldn’t have gotten any money back. He would have been out of luck. The owner has the money, and without a broker, there would have been nobody fighting on the client’s behalf.
I don’t know why anyone would take the risks of booking direct with a yacht’s owner. In cases like this one, the broker’s commission is well earned.

You can reach charter broker Ali Kaufmann directly by contacting The Sacks Group Yachting Professionals.

145-foot Heesen Completes Refit

Wednesday, September 23rd, 2009

Below are newly released before-and-after photographs of the master cabin aboard the 145-foot Heesen motoryacht At Last, which recently completed an extensive refit at Derecktor Shipyards in Connecticut. As you can clearly see, the work took a yacht that was showing her age and brought her up to contemporary standards, just in time for the winter charter season.

The master cabin, before the upgrade

The master cabin, before the upgrade

Master cabin, after upgrade.

Master cabin, after upgrade.

Designer Claudette Bonville, who is well known in yachting circles, consulted on the interior refit.  It involved gutting large sections of the yacht right back to the original aluminum framing, and then making improvements such as replacing the white laquered walls with anigre, maple, and walnut woodwork.

What were once his-and-her baths in the master stateroom are now a single, large master bath, and the entrance to the master is now through a newly built corridor that allows for more privacy than the previous access point.

The old wheelhouse.

The old wheelhouse.

charter yacht At Last pilothouse post-refit

Wheelhouse after upgrade.

In other parts of the yacht, refit work included transforming the onboard gymnasium into a VIP stateroom, adding a bunk-style Pullman berth to one of the guest cabins so that At Last can now take 11 instead of 10 guests, and adding a day head in the sky lounge.

The exterior profile of At Last is also dramatically different, thanks to a complete rebuild of the pilothouse.

At Last is part of the International Yacht Collection charter fleet. Her weekly base rate is $150,000 for charters this winter in the Bahamas and Caribbean.

Charter Options in Georgia, Carolinas

Monday, August 24th, 2009

This is Yianoula, a 90-foot Christensen that was built in 1981 and refit in 1991. She is shown near what will soon be the docks at Hidden Harbor Yacht Club in Brunswick, Georgia, assuming the developer stays on course to complete construction by next month.

charter yacht Yianoula

Yianoula’s management company, CharterWave sponsor C U Yacht Charters, tells me the yacht is planning to stay in this part of the U.S. Eastern Seaboard until late fall. One possible itinerary includes cruising from Savannah to Jekyll Island, Georgia, with island-hopping at restaurants and boutiques along the way. Another option is chartering from Savannah to Charleston, with stops at the world-class golf resorts on Hilton Head Island.

Any reputable charter broker can help you organize an itinerary while Yianoula remains in the area–a lovely location that few charter yachts visit. The weekly base rate is $18,000 for eight guests, though please note that two of those eight beds are bunk-style Pullman berths.

262-Foot Amevi Willing to Negotiate Rate

Friday, August 14th, 2009

Here’s an interesting coincidence. Less than a week ago, Camper and Nicholsons International released its Superyachting Index for 2008–whose data indicate that the top end of the international market still has more potential charter clients than it does yachts available. This data, Camper says, explains the massive price increases in recent years for charter yachts larger than 165 feet, particularly in the popular Western Mediterranean cruising grounds.

charter yacht Amevi

Today comes news from competing management house Fraser Yachts Worldwide that the largest and most expensive of its fleet motoryachts, the 262-foot Oceanco Amevi shown in the photograph above, has availability the last week of this month and all of next month in the Western Mediterranean at a rate that is described as “negotiable.”

Amevi’s base rate is still listed at €700,000 for 12 guests, making her one of the most expensive 12-guest charter yachts in the world. By comparison, the 230-foot Lurssen motoryacht Martha Ann takes 12 guests at a weekly base rate of about €610,000, and you can get aboard super-size charter motoryachts such as the 30-guest, 273-foot O’Mega at a weekly base rate of €380,000.

News that Amevi’s owner is willing to negotiate his base rate because of continued availability during the end of the Western Med’s high season of course piques my curiosity. It will be interesting to see how the data from this summer’s Med season shake out in next year’s Superyachting Index, and whether the claim will still be able to be made that there is more supply than demand for charters at the top of the international market.

Stay tuned.

20-25% Off Pacific Northwest Classic

Monday, August 10th, 2009

Broker Michael Sawyer at Vancouver-based Infinity Yacht Charters has just let me know that the 141-foot motoryacht Pacific Yellowfin–a classic 1943 build that was extensively refit in 2003–is now offering discounts as high as 25 percent for charters the rest of this season in the Pacific Northwest.

charter yacht Pacific Yellowfin

If you charter between now and September 6 for six nights or less, you can take a 20-percent discount off the yacht’s regular rates. If you charter between now and September 6 for one week or more, you get a 25-percent discount. And if you book any length of charter between September 7 and 21, you get 20 percent off.

By way of sample itineraries, that makes the base rate $25,500 for a five-night cruise through the Gulf Islands, or $52,594 for a 10-night itinerary through Desolation Sound (where, among other things, you can often kayak this time of year near Orca whales). The prices being offered reflect a guest party of eight, but the boat can accommodate 12 for additional fees.

Sawyer tells me that longtime broker Liz Howard of Fraser Yachts Worldwide was recently aboard and is willing to provide references from her office in San Diego, California, as well as help clients book charters in and around the Pacific Northwest areas where she cruised.

Luckily, Howard and I are scheduled to cruise together aboard a charter yacht in Fiji later this month. I hope to learn more then about her recent Gulf Islands experience so that I can share the details with you here, just as I did in my Broker Report based on Howard’s charter earlier this year in Thailand.

Here are a couple shots of the yacht’s lovingly restored interior:

charter yacht Pacific Yellowfin master cabin

charter yacht Pacific Yellowfin interior dining